**FOR IMMEDIATE RELEASE**

[Washington, D.C., June 28, 2024] – Glass.com is proud to announce its Director of Customer Service, Mike Meabon, has been designated a Certified Customer Service Professional (CCSP®) by the National Customer Service Association (NCSA). This prestigious certification recognizes Meabon’s exceptional skills and dedication to customer service excellence.

The CCSP® certification is awarded to individuals who demonstrate a high level of competency in customer service leadership and a commitment to maintaining the highest standards of service. Mike successfully passed the rigorous CCSP® exam, earning this distinguished credential that underscores his expertise and dedication to the field.

The NCSA has presented Mike with a digital badge as an official credential of his achievement. This badge verifies that he successfully passed the CCSP® exam and earned the CCSP designation. 

Meabon states “Earning the CCSP designation is simply an affirmation of my passion for delivering outstanding customer service.”

“We are incredibly proud of Mike’s achievements and look forward to seeing his continued impact on our team and our customers,” said Daniel Snow, Glass.com’s vice president of operations.

Mike Meabon has been a vital part of Glass.com’s team, bringing innovative solutions and a customer-first approach to every interaction. His certification not only enhances his professional stature but also reinforces Glass.com’s commitment to delivering exceptional service.

Meabon has more than 20 years of experience in the auto glass industry. Previously, he worked at a direct competitor’s company as a customer service and sales representative for 16 years.