Updating User and Contact Information

Adding Users

Need to add another user to your account? We offer two user levels:

• Basic User
  • This gives the user access to check leads. It does not give the user the ability to view or change any service settings. Basic user access is a great option for CSRs.
    OR
• Super User
  • This gives the user access to view and edit all areas of your Glass.com profile.

To add a user, simply email your request to hello@glass.com with the following information:

1. Whether the user should be a Basic User or a Super User
2. The first and last name of the user
3. The email address of the user
   
   

Once the user has been created, they will receive a password reset email to set their password. Once the password has been reset, they will be able to log in to their new account.

Removing Users

To remove a user from your account, simply email your request to hello@glass.com with the following information:

1. The first and last name of the user
2. The email address of the user

Updating User Contact Information

To update contact information for a user, simply email your request to hello@glass.com with the following information:

1. The current first and last name of the user
2. The current email address of the user
3. The new information that should replace the current information