Lead Credit Request Form

Please refer to the Lead Credit Guidelines to ensure your submission is eligible and complies with our requirements. Submission does not guarantee that a credit will be provided. Our team reviews each credit request and typically attempts contact with the customer. Credit requests are usually processed within 5 business days.

Company Name

Email Address

Lead ID #

Reason You're Requesting Credit

Was the customer contacted within two business hours of receiving the lead? **Studies show that 82% of customers expect a response within 10 minutes and that calling after 30 minutes is 21 times LESS effective.**

Yes No

Was contact with the customer attempted via phone AND text message? **Many customers prefer text so they can respond while at work.**

Yes No

How many times was contact with the customer attempted? **Multiple attempts can be necessary over multiple days due to people's busy schedules.**

1 2 3 4+

I attest that the above information is true and factual, and understand that any false or misleading credit request submissions will result in automatic denial of future credit requests and possible removal from Glass.com.

I certify that I have read the Lead Credit Guidelines.

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